Patient Care Coordinator
Role Description
This is a full-time on-site role located in Plaistow, NH for a Patient Care Coordinator at Plaistow Dental PLLC. The Patient Care Coordinator plays an important role in the practice’s success by being the first point of contact with patients. They are responsible for handling phone calls and email inquiries, scheduling appointments, greeting and checking in patients, and ensuring patients have a positive experience at the practice. They also work closely with the dental providers to ensure timely and accurate preparation of treatment plans, insurance claims, and patient financing options.
Qualifications
- Excellent customer service skills and ability to communicate effectively with patients and team members
- Experience in a dental or medical office setting is preferred but not required
- Proficiency in Dentrix dental software is preferred
- Ability to coordinate and manage multiple schedules and tasks efficiently
- Knowledge of dental procedures, insurance, and financing options preferred but not required
- Solutions driven attitude
- High school diploma or equivalent required
Please note, this role requires a positive attitude, attention to detail, and a commitment to the highest level of patient care.
Benefits
- Paid vacation and sick time
- Paid holidays
- 401(k) Safe Harbor employer contributions
- Family dental discounts
- Health insurance employer assistance
- Four-day work week
- Paid trainings
- Free parking
Job Type: Full-time
Pay: $18–$35 per hour
Expected hours: 32–36 per week
Medical Specialty:
- Medical-surgical
- Pediatrics
- Primary care
- Public health
- Surgery
Schedule:
- 6:30 a.m.–3:15 p.m. (Mon., Tues., Thurs.)
- 6:50 a.m.–3:15 p.m. (Wed.)
Work Location: In-person